leisure training - apprenticeship

leisure training - apprenticeship - overview

Title

Apprenticeship in Operational Services

Level

2

Equivalent

Five GCSE’s A-G

Duration

12 months

Suitable for

Leisure Attendants, Leisure Assistant, Lifeguards, Fitness Instructors

Locations

Leisure Facilities

Awarding Body

City & Guilds, 1st4Sport Qualifications

Sector Skills Council

SkillsActive

Careers

Leisure Industry

Start Date

Flexible around the needs of the business

Funding

Apprenticeships, Train to Gain

leisure training - apprenticeship - framework components

nvq level 2 in operational services

Mandatory Units

The NVQ consists of the following 3 mandatory units:

  • Promote Safety in the Sport and Activity Environment
  • Contribute to the Work of your Team
  • Give Customers a Positive Impression of Yourself and Your Organisation

Optional Units

And any 4 from the following optional units:

  • Set Up, Take Down and Store Equipment
  • Maintain Sport and Recreation Equipment Use and Maintain Equipment and Machines
  • Present, Maintain and Repair Artificial Playing Surfaces for Play
  • Maintain Grounds Prepare Hard Standings and Paths for Caravans
  • Maintain the Safety of Swimming Pool Users
  • Provide a Centre Reception Service Process Payments for Purchases Site Caravans on Parks
  • Operate Plant to Maintain Levels of Heating and Ventilation
  • Tidy and Clean Sport and Recreation Areas
  • Operate Plant to Maintain the Quality of Pool Water
  • Carry Out Basic Repairs to Electrical and Plumbing Services
  • Operate Plant to Maintain and Ice Surface
  • Resolve Customer Service Problems
  • Organise and Improve Your Team's Work
  • Help Your Team Members To Develop Their Performance
  • Maintain Site Security
  • Carry Out Basic Glazing and Carpentry Repairs

key skills - level 1

The Key Skills required for this framework are:

  • Application of Number Level 1
  • Communication Level 1

technical certificate - level 2 certificate in industry and organisational awareness for the active leisure and learning industry

The Technical Certificate consists of the following elements

  • Introduction to Employement Rights and Responsibilities
  • Employment Rights and Responsibilities
  • Organisational Awareness and Industry Awareness