leisure training - apprenticeship - framework components
nvq level 2 in operational services
Mandatory Units
The NVQ consists of the following 3 mandatory units:
- Promote Safety in the Sport and Activity Environment
- Contribute to the Work of your Team
- Give Customers a Positive Impression of Yourself and Your Organisation
Optional Units
And any 4 from the following optional units:
- Set Up, Take Down and Store Equipment
- Maintain Sport and Recreation Equipment
Use and Maintain Equipment and Machines
- Present, Maintain and Repair Artificial Playing Surfaces for Play
- Maintain Grounds
Prepare Hard Standings and Paths for Caravans
- Maintain the Safety of Swimming Pool Users
- Provide a Centre Reception Service
Process Payments for Purchases
Site Caravans on Parks
- Operate Plant to Maintain Levels of Heating and Ventilation
- Tidy and Clean Sport and Recreation Areas
- Operate Plant to Maintain the Quality of Pool Water
- Carry Out Basic Repairs to Electrical and Plumbing Services
- Operate Plant to Maintain and Ice Surface
- Resolve Customer Service Problems
- Organise and Improve Your Team's Work
- Help Your Team Members To Develop Their Performance
- Maintain Site Security
- Carry Out Basic Glazing and Carpentry Repairs
key skills - level 1
The Key Skills required for this framework are:
- Application of Number Level 1
- Communication Level 1
technical certificate - level 2 certificate in industry and organisational awareness for the active leisure and learning industry
The Technical Certificate consists of the following elements
- Introduction to Employement Rights and Responsibilities
- Employment Rights and Responsibilities
- Organisational Awareness and Industry Awareness